Complex Systems and How Complex Non-Profits can Harness the Flow of Information
Non-profits must continuously adapt themselves to changing circumstances, but they often lack the resources necessary to adapt successfully. This paper proposes a model to help non-profits overcome this challenge. It explains the role of information in the adaptation of complex systems and suggests a process that non-profits can follow to direct the flow of this information. The Information for Innovation Model (IIM) presented in the paper explains how the inflow and outflow of information influences a system’s adaptation. A series of steps are then proposed for the design of Communities of Practice (CoP) that can help organisations implement the model. Librarians, trained in information-seeking and focused on increasing their reach beyond the library, can support a non-profit following these steps. This paper contributes to the literature on complexity science by articulating a process that organisations can follow to influence the inflow and outflow of information. This process highlights new roles for both CoPs and librarians within non-profits. This is important because non-profits often lack resources necessary for innovation, and librarians are looking for new ways to extend their reach.
Digital Object Identifier (DOI)
Published in Journal of Information & Knowledge Management, Volume 19, Issue 03, 2020.
© 2021 World Scientific Publishing Co Pte Ltd
Freeburg, D. (2020). Complex Systems and How Complex Non-Profits can Harness the Flow of Information. Journal Of Information & Knowledge Management, 19(03). https://doi.org/10.1142/S0219649220500276