Date of Award
Spring 2026
Document Type
Open Access Dissertation
Department
Educational Studies
First Advisor
Yasha Becton
Abstract
As technological advancement reshapes educational and professional landscapes, the human dimensions of teaching have become increasingly critical. This action research study examines the gap between the strong academic preparation of Teachers of English as a Second Language (TESL) pre-service teachers and their readiness to meet professional workplace expectations. Situated within the context of Industry 5.0, where human-centered skills are emphasized alongside digital competence, the study explores how soft skills, punctuality, digital etiquette, presentation skills, and professional attire, can be intentionally developed within teacher education. Guided by the strength model of self-control and achievement goal theory, a targeted workshop intervention was implemented and examined using a reflective questionnaire, a semi-structured interview, and classroom observations. Thematic analysis revealed increased awareness of professional expectations, improved self-regulation, and enhanced confidence in professional identity formation. Participants reported clearer alignment between academic preparation and workplace realities, as well as a shift toward mastery-oriented motivation in their approach to professional conduct. Findings indicate that soft skills are not innate or incidental but can be cultivated through structured practice and reflective dialogue. The study introduces the Soft Skills Nurturing Model, which conceptualizes professionalism as a dynamic psychological process supported by self-regulation and mastery-oriented learning. Overall, the findings support a more holistic approach to TESL teacher education that better aligns academic training with the human-centered demands of contemporary teaching environments.
Keywords Soft skills, TESL teacher education, professional readiness, action research, Industry 5.0
Rights
© 2026, Miria Zangirolami Munoz
Recommended Citation
Munoz, M. Z.(2026). Soft Skills as the New Hard Skills in the Industry 5.0 Era. (Doctoral dissertation). Retrieved from https://scholarcommons.sc.edu/etd/8906