Identifying Usability Issues in Personal Calendar Tools
Document Type
Article
Abstract
This study investigates what types of personal calendar tools people are currently using to manage their time and what usability issues they may experience with their calendar tools. Two sets of in-depth interviews and field observations were designed and carried out at a US university with twenty busy knowledge workers. The preliminary study results indicate that users who used a mixture of mobile and desktop calendar tools reported much higher perceived satisfaction and effectiveness than those who relied on single electronic tools or paper calendars. Furthermore, a number of usability issues are identified and used to propose new features, which can be beneficial to the design of more intelligent electronic calendar systems. Thus, this research not only attempts to understand the current technology-based time management strategies, but to apply this understanding to the development and testing of better calendar tools to more effectively support users' time management tasks. © 2011 Springer-Verlag.
Digital Object Identifier (DOI)
Publication Info
Published in Communications in Computer and Information Science, 2011, pages 136-146.
APA Citation
Wu, D. (2011). Identifying Usability Issues in Personal Calendar Tools. Communications in Computer and Information Science, 136–146. https://doi.org/10.1007/978-3-642-22185-9_13
Rights
© 2011 Springer-Verlag Berlin Heidelberg