Predischarge Provider Visits as a Method of Improving Transitional Care Clinic Visit Rates
Document Type
Article
Abstract
BACKGROUND: Transitional care interventions have been associated with reduced 30-day patient readmission, better quality of health care, and lower emergency department visits and health care costs.
LOCAL PROBLEM: Transition Services at a major quaternary care center was underutilized by patients who were referred to the program.
METHODS: A pre-/postimplementation evaluation design was used to evaluate a quality improvement intervention.
INTERVENTION: A face-to-face meeting between eligible patients and a Transition Services provider prior to patients being discharged from the hospital was evaluated as a process improvement intervention. The primary outcome was initial appointment attendance at the Transition Services clinic following hospital discharge.
RESULTS: There was no statistically significant difference (P = .59) in patients' initial appointment attendance at Transition Services between the preintervention (48.1%) and intervention phases (54.8%).
CONCLUSION: Provider engagement during hospitalization did not increase initial appointment attendance at Transition Services. Other strategies to improve Transition Services attendance rates are needed.
Digital Object Identifier (DOI)
Publication Info
Published in Journal of Nursing Care Quality, Volume 35, Issue 4, 2020, pages 359-364.
APA Citation
James, T. C., Corbett, C. F., Jones, K., & Moore-Gibbs, A. (2020). Predischarge Provider Visits as a Method of Improving Transitional Care Clinic Visit Rates. Journal of Nursing Care Quality, 35(4). https://doi.org/10.1097/ncq.0000000000000467
Rights
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