Computer Science and Engineering
Already there are simple personal agents to help with some of our shopping. There are agents to track stocks in our portfolios, advise us on how to use particular software products, and arrange meetings within corporate workgroups. However, none of these agents takes more than one aspect of our activities into account, nor do they adapt easily to our preferences. Personal assistants, on the other hand, are agents that can represent individuals on the Web. They help users in their day-to-day activities, especially those involving information retrieval, negotiation, or coordination. A personal assistant might schedule a meeting and then, based on the meeting location, find the nearest babysitting service or the ATM with the lowest transaction fee. The paper discusses the interaction framework, negotiation, profiles and standards.
Published in IEEE Internet Computing, Volume 2, Issue 5, 1998, pages 90-92.
© 1998 by the Institute of Electrical and Electronics Engineers (IEEE)