Document Type



The 2020 HR@Moore Survey of Chief Human Resources Officers (CHROs) was conducted during the COVID crisis, an unusual time for businesses. Because of this, fewer CHROs responded than usual (100), but still provided useful data for exploring the changing nature of the CHRO role. We explored the demographic composition of CHROs based on the past three years of survey data as well as our own gathering of data on S&P 500 companies. Regardless of the data set, women comprised the majority (approximately 60%) of these roles and these roles also were predominantly white (over 80%). Interestingly, black females had greater representation (5–9%) than black males (1–6%). Regarding the various demands of the CHRO role, CHROs reported spending the most time in leading the HR function followed by strategic advisor. The latter was not surprising given the centrality of the CHRO in the development of work-fromhome and employee safety strategies. They also spent significant time being the architect of the firm’s talent. The results were similar when using the newer Gartner Group model of the “World Class CHRO” although the latter includes a “Driver of Culture” component that CHROs reported as comprising a significant portion of their time. Finally, CHROs continue to predominantly enter the role through direct outside hires and this percentage was higher than ever before (64%). On the other hand, CFOs predominantly enter the role through promotions from within (49%) although that has decreased from its peak at 56%.

Publication Date





© 2020, University of South Carolina

Included in

Business Commons