Library and Information Science

Document Type

Peer-Reviewed Article


When the need for a new website aligned with the opportunity to develop an open source event management application, Richland Library (SC) dove right in. Freed from the limitations of proprietary software, the development team designed an entirely new web experience to help Richland County residents discover and attend events. Called Intercept, this application pushes event recommendations to customers based on their activity, gets direct feedback from customers, and enable staff to better plan for future programs.

Intercept Focus Group 1.jpg (13 kB)
Intercept Focus Group 1.jpg

Intercept Scanning 1.tif (224 kB)
Intercept Scanning 1.tif

Intercept Scanning 2.jpg (118 kB)
Intercept Scanning 2.jpg

Intercept Scanning 3.JPG (2452 kB)
Intercept Scanning 3.JPG