Date of Award

Spring 2021

Document Type

Open Access Dissertation


Educational Leadership and Policies

First Advisor

Susan C. Bon


This quantitative research study examined the relationship between prosocial behavior, work engagement, and workplace civility among higher education professionals. The specific university employees it studied were student affairs staff, academic affairs administrators, and faculty. Responses to a survey by a national random sample allowed the researcher to determine the relationship between a respondent’s prosocial nature and both their workplace civility and their work engagement. In the end, all three hypotheses were supported by the data: (a) prosocial behavior scores of student affairs staff and academic affairs administrators are higher than those of faculty, (b) the prosocial behavior scores were positively correlated with work engagement scores, and (c) prosocial behavior scores were positively correlated with workplace civility scores.