Walker Ross

Date of Award

Summer 2019

Document Type

Open Access Dissertation


School of Hotel, Restaurant and Tourism Management

First Advisor

Haylee Mercado


This study was focused on understanding how managers of public assembly venues prioritize the various manager-perceived environmental inputs and outputs of the operation of their building when making decisions on environmental sustainability. Such research is necessary as there was little to no understanding of the operational impacts of sport on the natural environment. A survey of managers of public assembly venues that utilized the best-worst scaling method of experimental design and analysis was utilized to gather data that appropriately addressed the research question posed by this study. Findings suggest that managers prioritize the environmental inputs and outputs of their buildings in the following order from highest to lowest: waste, electricity, use of disposable products, water, food, emissions, gas, chemicals, and oil. These findings provide a clearer understanding of how these public assembly venue managers perceive the environmental impacts of their operations and also provide direction for where solutions to environmental sustainability issues in the venues industry ought to be targeted to achieve maximum buy-in from these managers. Additionally, it helps to provide a conceptual understanding of what the impacts of the operation of such public assembly venues are for future researchers working in this field.