Date of Award


Document Type

Open Access Dissertation


Health Services and Policy Management

First Advisor

M. Mahmud Khan


The purpose of this study is to investigate empirical type of the wage structures and the sub-items of wage applied at dental clinics and to analyze the determinants of pay satisfaction of dental employees. The questionnaire used in this study consists of personal characteristics, characteristics of workplace, administration of pay, Pay Satisfaction Questionnaire (PSQ), Job Descriptive Index (JDI). PSQ and JDI were translated, and backward translation into Korean was implemented. A pilot test was conducted with 25 dental employees to complete the questionnaire. Survey was conducted from February to July in 2015, receiving 302 valid responses. ANOVA or t-test was conducted with categorized characteristics, by calculating pay satisfaction and job satisfaction scores. Principal factor analysis which is an exploratory factor analysis was conducted to investigate the consistency of pay satisfaction. The sub-factors of job satisfaction based on previous studies were divided into ‘work colleagues’, ‘jobs’, ‘wages’, ‘promotion opportunities’, and ‘supervision’. Multiple regression analysis was conducted to investigate how much effect the variables have on pay satisfaction and job satisfaction. At this time, the model was analyzed by adding stepwise variables in three stages. The result of principal factor analysis showed that pay satisfaction consists of 3 factors which are ‘paying system’, ‘pay level’, ‘benefits’. ‘Pay raise’ which was one of 4 factors of original PSQ was not the factor of pay satisfaction of dental employees. The result of multiple regression analysis showed tendencies pay satisfaction increases when age and monthly income increases and whole career and the number of unit chairs decreases.

Increasing the autonomy of employees and simplification of paying system would improve pay satisfaction efficiently. The significant variables related to job satisfaction were the whole career, the number of unit chairs, the welfare level, and the amount of pay level. In this study, wage system applied in dental clinics was examined, and it was confirmed that wage satisfaction and job satisfaction differ according to wage system. These results can be used as basic data for wage satisfaction and job satisfaction in order to secure competitiveness of dental medical institutions.

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Health Policy Commons