Document Type

Article

Subject Area(s)

Computer Science and Engineering

Abstract

Many people are buying music CDs over the Web, but with multiple retail sites offering the same CDs, how do you decide which retailer to buy from? Typically, you visit a few sites and choose the one with the lowest price. Shopbotsshopping agents that automatically search the Internet to obtain information about prices and other attributes of goods and servicesare ideal helpers for such a task.1 The better ones can visit hundreds of sites, giving price-conscious consumers a powerful tool that could work to the detriment of some retailers.

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